Health Insurance Information and Policies

We accept many medical insurances and make prior arrangements to accept assignment of benefits. All insurances are not equal and they have different coverage for the services that we provide. We will try to have this information  available for you before your appointment. A list of insurance companies we currently accept is below: 

AARP
Aetna
Amerigroup
Anthem Blue Cross and Blue Shield
Blue Cross and Blue Shield Association
Champus
CHIP
Cigna
Community First Plan HMO Chip and Medicaid
Coventry Health Care
First Health
Fortis
Golden Rule Insurance Company

Humana
Humana Military Services
Medicaid
Medicare Novitas Solutions
MultiPlan
PCS Health System
PHCS
Tricare
Superior Health Plan
UnitedHealth Group
WellCare Health Plans
WellMed

Referrals: If your policy requires a written authorization, you are responsible for obtaining it. The patient referral form may be faxed or emailed to our office.  As a courtesy to our established patient we can request the follow-up referral in advance. Keep your appointments with you PCP (Primary Care Physician), to ensure that your visit is pre-approved, to avoid extra charges, to your account. Without a referral you are financially responsible for the visit, treatment and allergy shots.

Payments: Our contract with insurance companies and health plans require that we collect all co-payments and deductibles  amounts at the time of service. We accept cash, checks and major credit cards. If payment if not made at the time of service, an administration fee will be assessed to you. This fee will not be billed to your insurance.

General Office Policies

Missed Appointments, “No Show” and Cancellations: We have a 24 hours cancellation policy. If an appointment is missed or canceled with less than 24 hours’ notice, a fee will be assessed to you and we require that you pay this fee before your next appointment and prior to authorizing medication refills. Your insurance company will not be billed for fees associated with missed  appointment or last minute cancelled appointments.

Prescription Refill Policy

Prescriptions are generally written in a quantity to last until the next appointment.

Prior to your regular appointment, look over your medications, to determine if you will need request any prescriptions. It is essential to request prescriptions during your regular office visit.

Please contact your pharmacy so they may request approval for the refill. Allow up to three business days for the prescription refill to be approved.

If it becomes necessary for a refill to be called in due to you not keeping a scheduled appointment, a fee may be assessed. 

Medical Records and Forms Requests

All requests must be made in writing on a form provided by our office. Click here for electronic version of the form. 

All requested medical records have a fee. We will send the copies when the payment is received.

If the medical record is requested by another medical provider, we will send the record without any charges.

All other forms, such as FMLA or disability forms have a fee, payable at the moment of the request.